Last updated: November 1, 2025
Millynn Homes Pty Ltd
ABN 49 683 583 388
1 – Introduction
Millynn Homes Pty Ltd is committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, or engage our services.
By using our website or providing personal information, you agree to the terms of this Privacy Policy.
2 – Collection of Personal Information
We may collect personal information from you when you:
- Submit a contact form or quote request
- Communicate with us by phone or email
- Interact with our website or social media pages
- Enter into an agreement or work order with us
The personal information we may collect includes:
- Full name
- Phone number
- Email address
- Residential or project address
- Details about your project or enquiry
- Any other information you choose to provide
We only collect information necessary to deliver our services effectively.
3 – How We Use Your Information
We may use your personal information for the following purposes:
- To respond to your enquiries and provide quotes
- To deliver carpentry, decking, pergola, and construction services
- To communicate updates, timelines, or project requirements
- To maintain internal records and job management
- To improve our website and client experience
- To comply with legal obligations
We do not sell, rent, or trade your personal information.
4 – Disclosure of Personal Information
We will not disclose your personal information to third parties unless:
- It is necessary to carry out the services you have requested
- We are required to do so by law
- You provide consent for us to share the information
- It is necessary to protect the safety, rights, or property of Millynn Homes Pty Ltd or others
Examples of third parties we may share information with (when required):
- Subcontractors engaged for your project
- Suppliers delivering materials to your property
- Professional advisors such as accountants or insurers
All third parties are expected to protect your information in accordance with privacy principles.
5 – Website Data, Cookies and Analytics
Our website may use cookies and analytics tools to improve functionality and understand how visitors use the site.
Information collected may include:
- Browser type
- Device information
- Pages viewed
- Time spent on the site
This information is used for website performance and user experience improvements.
It does not personally identify you.
You may disable cookies through your browser settings.
6 – Storage and Security of Personal Information
We take reasonable steps to protect your personal information from:
- Unauthorised access
- Misuse or loss
- Alteration or disclosure
Information may be stored electronically or physically, with secure systems and restricted access in place.
While we take all reasonable precautions, no data transmission over the internet can be guaranteed as completely secure.
7 – Access to Your Information
You may request access to the personal information we hold about you at any time.
You may also request corrections or updates if information is inaccurate or incomplete.
Requests can be made by contacting us directly.
8 – Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We recommend reviewing the privacy policies of external websites before providing personal information.
9 – Children’s Privacy
Our services and website are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
10 – Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements.
The updated version will be posted on our website with the effective date.
11 – Contact Us
If you have questions about this Privacy Policy or wish to request access to your information, contact us at:
Millynn Homes Pty Ltd
Email: admin@millynnhomes.com.au
Phone: 0456 409 590
Location: Canberra, ACT
ABN: 49 683 583 388
